Rock County Selects New Jail Video Visitation System to Modernize Software, Increase Security, and Streamline Inmate Visits
Rock County Jail has extended its agreement with their inmate phone provider, Telmate, to include video visitation. The jails new and innovative equipment, including 32 correctional grade touchscreen video kiosks, came at no cost to Rock County’s residents. Telmate will also provide free software upgrades, Internet service and lifetime on-site service and maintenance.
With the new system, there is no need to escort inmates to and from visitation areas; instead they will visit from their housing location. This allows the facility to significantly expand their visitation schedule, while improving safety for inmates, staff and visitors. Additionally, by allowing inmates and visitors to schedule and manage their own visits, the Telmate video visitation system reduces the administrative burden of managing visitation.
With the new system, inmates will be allowed one 30 minute free visit per week on any day, and additional visits can be purchased on a first come, first serve basis. Friends and family members with Internet access and a webcam (or tablet computer) can also choose to visit from the comfort of their own home. A few free visits will be offered when for an introductory period between August 25, 2012 through September 7, 2012. After that, remote visits will cost $0.66 per minute. With traditional visits, inmates were allowed just one 20-minute visit per week on Saturdays only.
When not being used for visits, inmates can order commissary items directly from the new touchscreen kiosks, continuing Rock County Jail’s efforts to go paperless.
About Rock County Jail
Rock County Jail, located in Janesville, Wisconsin, is a 505-bed facility that houses both un-sentenced and sentenced male and female inmates. The facility serves Rock County’s 160,000 residents and employs 1 Captain, 7 sworn Sergeants, 81 Correctional Officers, 1 Administrative Assistant, and 4 Public Safety Utility Clerks.
About Telmate
Telmate is one of the fastest growing inmate telephone systems and services in the United States, and a leader in both customer service and cutting-edge investigative technology. Telmate provides phone service to inmates and detainees in 40 US states and two Canadian provinces. Telmate is headquartered in Ontario, Oregon with an additional office in San Francisco, California. To find out more about Telmate visit www.Telmate.com.