“You could be having a bad day and then look and see you have a message and it says, ‘I love you. Hi. I hope you’re doing okay. Keep your head up,’ and that just makes your whole day or your whole week.”
For inmates like Nichole Odell, contact with friends and family can be the highlight of a difficult week at the Ada County Jail.
But now she has more access to her friends and family than ever before – something she says she looks forward to every day.